Effective Date: August 2025

At ARKI Glass and Aluminum, we respect your privacy and are committed to safeguarding the personal data you provide to us. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the UAE Data Protection Law and other applicable regulations.

By accessing or using our website, services, or interacting with us in any way, you agree to the terms and conditions outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

• Personal Identification Information: This includes your name, email address, phone number, address, and other details you may provide when submitting forms, registering for services, or engaging with us.
  
• Non-Personal Identification Information: This includes your IP address, browser type, operating system, and usage data when you interact with our website.
  
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience, personalize content, and analyze site traffic.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and respond to inquiries, orders, and applications.
  
• To send marketing communications if you have consented to receiving such messages.
  
• To improve and optimize the performance and content of our website.
  
• To provide customer support and resolve any issues.
  
• To comply with legal obligations and regulatory requirements in the UAE.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, it is important to note that no security system is completely foolproof, and while we strive to protect your data, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist with website management, payment processing, or customer service.
  
• Legal Compliance: We may disclose your data if required by law, regulation, or legal process under the UAE Data Protection Law or other applicable laws.
  
• Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Your Rights

Under the UAE Data Protection Law, you have the right to:

• Access: Request access to the personal data we hold about you.
  
• Correction: Request the correction of any inaccurate or incomplete information.
  
• Deletion: Request the deletion of your personal data under certain conditions.
  
• Objection: Object to the processing of your personal data for certain purposes.

To exercise any of these rights, please contact us at info@arkilibart.com .

6. Cookies

We use cookies and similar technologies to enhance your user experience. Cookies are small text files stored on your device that help us analyze site usage and provide personalized content. You may disable cookies through your browser settings, but please note that some features of our website may not function properly without them.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices of these external websites. We encourage you to read their privacy policies before providing them with any personal information.

8. Children’s Privacy

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete such information.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your rights under UAE law, please contact us at:

ARKI Glass and Aluminum
Email: info@arkilibart.com
Phone: +971 4 252 8903
Address: P.O Box. 124677, Dubai, UAE